Terms and Conditions

This document explains the terms and conditions (“Terms”) that govern how you can use the ziti website (the “Website”) and the catering services offered (the “Services”). By using the Website or placing an order, you agree to be bound by these Terms.

Using ziti Safely

  • Age Requirement: You must be legally able to enter into a contract, typically 18 years old in India.
  • Account Security: You are responsible for keeping your account login information confidential and for any activity that happens under your account.

Ordering and Paying for Catering

  • Placing an Order: When you order catering through the ziti website, you’re making an offer to purchase the service at the listed price.
  • Additional Information: We might ask for extra details like your delivery address to process the order smoothly.
  • Payment Methods: ziti accepts various payment options displayed at checkout.
  • Secure Payment: Your payment information is handled securely following our Privacy Policy.

Deliveries Explained

  • Service Area: Currently, ziti delivers catering services in Pune and Goa, India.
  • Delivery Fees: Delivery charges may apply and will be clearly shown during checkout.
  • Delivery Timeframe: We aim to deliver your order within the chosen timeframe at checkout, but exact times cannot always be guaranteed.
  • Someone at Delivery: Ensure someone is available to receive the catering order at the designated delivery location and time.

Cancellations and Refunds

  • Cancellation Window: You can cancel your order up to a specified number of days before the event for a full refund. This timeframe (e.g., 72 hours) should be clearly defined in the Terms.
  • Late Cancellations: Cancellations closer to the event (e.g., within 24 hours) may incur a cancellation fee (e.g., 25% of the order value).
  • Unforeseen Circumstances: If we cannot fulfill your order due to unforeseen circumstances, we will issue a full refund or provide a comparable catering option.

Content Ownership

  • ziti Content: The Website and Services contain content like logos, trademarks, and images owned by ziti.
  • Restrictions on Use: You cannot reproduce, modify, distribute, or commercially exploit this content without our written permission.


  • “As Is” Services: ziti provides the Website and Services “as is” without any guarantees, expressed or implied.
  • Disclaimer of Warranties: We disclaim all warranties, including those implying the service is merchantable, fit for a specific purpose, or does not infringe on others’ rights.
  • Limitation of Liability: ziti will not be held responsible for any damages arising from your use of the Website or Services.

Limitation of Liability Explained

This section clarifies that ziti’s liability for any issues is limited. It is recommended to consult with a lawyer for the exact wording.

Governing Law

Indian Law Applies: These Terms are governed by and interpreted according to the laws of India.

Entire Agreement

Complete Agreement: These Terms constitute the entire agreement between you and ziti regarding your use of the Website and Services.

Contact ziti

Questions about Terms: If you have any questions about these Terms, please contact us at playboy@letsziti.com.

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